Refund Policy

This policy covers cancellations, returns, replacements and refunds for Daewoo Appliances products bought from Daewoo stores and, once launched, the Daewoo online store. Your invoice and the store’s terms at the time of purchase apply.

Damaged, defective or wrong product

Inspect the product at delivery and report any transit damage, defect or wrong item within 48 hours through the Support page or customer support. After verification by an authorised technician, we will repair or replace the product, or refund it where a replacement is not possible.

Cancellations

Orders can be cancelled before dispatch. Once a large appliance has been dispatched or installed, cancellation is handled under the damaged or defective product process above.

Refunds

Approved refunds are made to the original payment method, usually within 7–10 working days of approval. Products must be returned with their original packaging, accessories, invoice and warranty card.

Questions: contact@daewooappliances.in · +91 86559 53282.